Processing & Shipping Updates (18.05.2022)

ORDER FULFILLMENT
The ongoing events around the corner in Ukraine have affected our current order processing timelines. Please expect some delays in preparation of orders for shipping. Custom and backordered orders ship in accordance with information given in product tabs or information given prior to placing order.

Ukrainian Customers:

We continue to accept orders from Ukrainian clients but we are sadly unable to ship items directly to UA-based addresses. We are happy to arrange delivery of goods to 24/7 InPost parcel lockers close to the border though.

EU Shipping Times:
With exception of countries neighboring Poland, many of the EU country orders require around 2 weeks shipping time to arrive at their destination.

North America Shipping Times:
Due to ongoing global shipping disruptions, shipping times have sadly also been extended. Many of NA based customers can expect 3-4 weeks total shipping time currently. Tracking information provided by USPS is often limited and we are unable to guarantee shipping times until global chains readjust. At the moment we only ship out-of-EU orders using insured priority airmail.

WE WERE FORCED TO TEMPORARILY REMOVE FAST CARD PAYMENT OPTION FOR USA-BOUND ORDERS DUE TO SIGNIFICANT INCREASE IN PAPERWORK LOAD PER ORDER AND CONTINUING LEGAL UNCERTAINTIES.  ORDER PLACEMENT IS POSSIBLE ONLY THROUGH EMAIL FOR THE TIME BEING.

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